Privacy Policy: Our Commitment to Privacy

Organic Island values its visitors and clients and respects their privacy. We collect client information in an effort to improve your advertising experience and to communicate with you about our products, services, and promotions. We collect visitor email addresses only if voluntarily provided as part of our newsletter subscription. We do not sell or rent your personal information to third parties.

This policy describes the personal information we collect about you, why we collect it and how we use it. If you have any questions about our privacy policy, you can always contact Organic Island customer service at : info@organicisland.com.au. If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.

What kind of information does Organic Island collect?

Organic Island collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Organic Island utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with Organic Island partners to provide them with an overview of how Organic Island visitors use the site

How does Organic Island use my information?

When you place an order or make a purchase from Organic Island, we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone or e-mail if we have other questions regarding your advertising order or purchase.

When you place an advertisement or save your information online, we will use your e-mail address to send you information about our products, services, and promotions and to help us learn more about your advertising preferences. You always have the choice not to receive marketing information or calls.

We may also contact you, subject to the choices you have made, via e-mail, or telephone, to conduct market research and learn more about how we can improve our product offerings.

How is my information stored?

Organic Island takes all reasonable steps to ensure the security of our system. Organic Island allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Organic Island. However, Organic Island will not be held responsible for events arising from unauthorised access of your personal information.

Does Organic Island share my information with third parties?

No, we do not share personal information with 3rd parties. However, information about site usage, category performance and other key metrics may be used collectively in sales collateral and other public forums.

How do I access my information? How do I change or delete my information?

You can review, change or delete certain personal information related to your use of our site (e.g., name and contact information). Please be sure to include your e-mail address, full name and password. Please note that any requests to update your personal information may take up to two business days for your e-mail request.

How does Organic Island protect kids' privacy?

Organic Island is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 15.

What are cookies? How does Organic Island use cookies on its site?

A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you've visited.

We use cookies but do not store personally identifiable information in your cookie.

Is my information secure?

Protecting your order information is important to us. A customer’s credit card details are not stored anywhere within Organic Island computers and the only company who has access to this data is PayPal. Paypal also sends confirmation information via the same encryption technology back to the client's browser. These secure processes provide clients with peace of mind when purchasing online.

Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at Organic Island. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection.

What about links to other websites and services?

The Organic Island website may contain links to other sites. Organic Island does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Organic Island is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.